Returns & Exchanges
At Purebaby, we want you to be completely satisfied with your purchase of our organic cotton essentials. If you change your mind, you can return or exchange any unwashed and unworn items within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, resaleable condition.
Affix Shipping Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized postal location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing